Novotel Makkah Thakher City | Hotel in Makkah

| 8.8 (916 Reviews) |  1 Bathroom
Mecca Hotel | Novotel Makkah Thakher City

Hotel in Mecca, Makkah

3 restaurants, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Housekeeping is available on request.
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Toilet paper
  • Soap
  • Towels
  • Eco-friendly toiletries
  • Shampoo
  • Toothbrush and toothpaste
  • Hair dryer
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Pillow menu
  • Air conditioning
  • Free cribs/infant beds
  • LED light bulbs
  • Phone
  • Electrical adapters/chargers
  • Energy-saving switches
  • Soundproofing
  • Bulk dispenser for toiletries
  • Iron/ironing board
  • Desk chair
  • Safe
  • Desk
  • Laptop-friendly workspace
  • Turndown service
  • Water-efficient showers only
  • Slippers
  • Eco-friendly cleaning products provided
  • Connecting rooms available
Breakfast
  • 24-hour room service
  • 3 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 120 for adults and SAR 60 for children
  • Minibar
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
  • Free secured, covered self parking on site
Accessibility
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible concierge desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outlet shopping
  • Fitness center
Entertainment
  • Satellite channels
  • 55-inch Smart TV
General
  • Meeting rooms - 6
  • Business center
  • Elevator
  • ATM/banking services
  • Water dispenser
  • Banquet hall
  • Arabic
  • English
  • Hindi
  • Biodegradable coffee stirrers
  • Vegan dining options
  • At least 80% lighting from LEDs
  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive recycling policy
  • Local culture & ecosystem education
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • Reusable tableware only
  • No plastic water bottles
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic drinking straws
  • Smoke-free property
  • Reusable cups only
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Comprehensive food waste policy
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • At least 80% organic food
Guest Services
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds
  • Concierge services
  • Daily housekeeping
  • Change of towels (on request)
  • 24-hour front desk
  • Porter/bellhop
  • Change of bedsheets (on request)
  • Turndown service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in time starts at 4:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately sar 120 for adults and sar 60 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 10002107 safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Sarfraz
Aug 2, 2026 04:12:02 PM
Review Score:   6
Summary: This was my second stay at Novotel Thaker City. My first visit was excellent, which is why I chose to return. Unfortunately, this experience was quite different. My family was accommodated in what felt like an almost deserted Tower 1. There were very few guests, and most of the time there were no staff around. It also appeared that Tower 2 is now the main operational tower, so I was left wondering why we weren't accommodated there instead. Another disappointment was the shuttle bus service, which has been reduced significantly since my first visit. It previously operated 24 hours a day, but now runs for much shorter hours with long gaps in the schedule. This made getting around much less convenient and meant we had to plan our day around the bus timetable or pay for taxis. Finally, when checking out, I called reception for assistance with my luggage but received no answer, so I had to take my own bags down. Overall, this stay fell well short of the high standard I experienced on my first visit. I hope things improve for me to return again as the facilities and rooms are excellent.
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Room Arrangement

Room Info Facilities
Junior Suite, 1 King Bed
Room Size: 646 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Square feet - 646, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18, Separate sitting area, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, City view
Executive Room, 1 King Bed
Room Size: 431 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Bathrobes, Square meters - 40, Number of bedrooms - 1, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 431, City view
Family Triple Room, Multiple Beds
Room Size: 646 square feet m2
3 King Bed and Twin Beds
Family Triple Room, Multiple Beds

General

Square feet - 646, Bathrobes, Square meters - 60, Ping - 18, Bed count maximum 3, Extra bed count 0, City view, Bed count minimum 3
Superior Room, 2 Twin Beds
Room Size: 323 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Bathrobes, Ping - 9, Square meters - 30, Number of bedrooms - 1, Square feet - 323, Bed count minimum 2, City view, Bed count maximum 2
Family Twin Room, Multiple Beds
Room Size: 646 square feet m2
3 King Bed and Twin Beds
Family Twin Room, Multiple Beds

General

Square feet - 646, Bathrobes, Square meters - 60, Ping - 18, Bed count maximum 3, City view, Bed count minimum 3
Room, 1 King Bed
Room Size: 323 square feet m2
1 King Bed
Room, 1 King Bed

General

Bathrobes, Ping - 9, Square meters - 30, Extra bed count 0, Square feet - 323, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, Multiple Beds
Room Size: 323 square feet m2
4 Twin Beds
Superior Room, Multiple Beds

General

Bed count minimum 4, Bathrobes, Ping - 9, Square meters - 30, Square feet - 323, Bed count maximum 4, City view
Superior Room, 1 King Bed
Room Size: 323 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Bathrobes, Ping - 9, Square meters - 30, Number of bedrooms - 1, Extra bed count 0, Square feet - 323, Bed count minimum 1, Bed count maximum 1, City view
Superior Triple Room, 3 Twin Beds
Room Size: 323 square feet m2
3 Twin Beds
Superior Triple Room, 3 Twin Beds

General

Bathrobes, Ping - 9, Square meters - 30, Bed count maximum 3, Extra bed count 0, Square feet - 323, City view, Bed count minimum 3

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Novotel Makkah Thakher City does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Novotel Makkah Thakher City starts from $43 per night with includes Security/Safety, Wellness Facilities, Restaurant, Child Friendly, Wheelchair Accessible, Bedding/Linens, Bar, Guest Services, Internet, Laundry, Air Conditioner, Parking, TV, Breakfast, Accessibility, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Makkah Thakher City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Novotel Makkah Thakher City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.